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xCanary Privacy Policy

Last Update: 2025-04-07
1. Introduction

This Privacy Policy governs the collection, use, and protection of information when you (a) use our website, (b) submit inquiries via the “Contact Us” form, and (c) engage in any other online interactions (e.g., newsletter sign-ups, resource downloads) related to our services. By accessing our website or submitting your information, you agree to the practices described herein.

2. Summary (TL;DR)
  1. We collect personal data (e.g., name, email) provided via website interactions and contact inquiries.
  2. Data is used for customer support, service enhancement, and internal marketing.
  3. We do not sell or trade your personal data; any sharing involves anonymized, aggregated information only.
  4. We employ industry-standard security measures and comply with applicable U.S. laws.
  5. You have rights to access, correct, or request deletion of your personal data.
  6. Our website uses cookies to enhance user experience.
3. Information We Collect
  1. Personal Data: Information you voluntarily provide when using our website or submitting inquiries (e.g., name, email address, phone number, company details).
  2. Non-Personal Data: Aggregated and anonymized data from website analytics and user interactions used for internal analysis and reporting.
4. Use of Your Information
  1. We use your information exclusively for:
    1. Responding to inquiries and providing tailored information about our services.
    2. Enhancing our website functionality, marketing strategies, and customer engagement.
    3. Analyzing user behavior to improve our online platforms and service offerings.
    4. Producing anonymized, aggregate insights for internal analysis.
5. Data Sharing and Disclosure
  1. No Third-Party Sales: Your personal data is never sold or traded.
  2. Aggregate Data Sharing: Any data shared with third parties for analytical or reporting purposes is fully anonymized and aggregated, ensuring no individual is identifiable.
6. User Consent and Rights
  1. Consent: By providing your information or using our website, you grant implied consent under U.S. law for its use as described herein.
  2. Your Rights: You may access, correct, or request deletion of your personal data. To exercise these rights, please contact us at info@xcanary.com. Note that certain records, such as transactional or compliance-related data, may be retained as required by law.
7. Data Security and Retention
  1. Security Measures:
    1. Data Encryption: We use TLS/SSL to secure data in transit and encrypt sensitive data at rest.
    2. Access Controls: Access to personal data is limited to authorized personnel on a need-to-know basis.
    3. Physical Security: Our facilities and data centers employ controlled physical access measures.
    4. Regular Audits: We conduct periodic security assessments, vulnerability scans, and, where applicable, third-party penetration tests.
    5. Employee Training: Our staff undergoes regular training on data privacy and cybersecurity best practices.
    6. Incident Response: We maintain an incident response plan to promptly address and mitigate any data breaches or security incidents.
  1. Data Retention:
    1. Personal data is retained for the duration of our business relationship and for a period necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
    2. Typical retention periods for various records range from 3 to 7 years, depending on the nature of the data and applicable regulatory requirements.
    3. After the retention period expires, data is securely deleted or anonymized.
8. Cookies and Tracking Technology
  1. Our website uses cookies and similar technologies to enhance your experience, analyze traffic, and support our marketing efforts.
  2. Essential Cookies: Necessary for core website functionality.
  3. Non-Essential Cookies: Used for analytics and marketing; users can manage preferences via their browser settings.
9. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date. Continued use of our website or submission of inquiries after updates constitutes acceptance of the revised policy.

10. Contact Us
  1. For questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:

Via email: info@xcanary.com

Via Mail: xCanary, 7901 4th St N #26036, St. Petersburg, FL 33702

By using our website or submitting your information through the “Contact Us” form, you confirm that you have read, understood, and agree to this Privacy Policy.